Chats
Answer any questions from your visitors easily via chat, regardless of whether they are made via PC, smartphone or tablet.
Chat Distribution
Through the interaction of various functions, almost any support structure even in large, distributed call centers can be mapped.
Invitations
Invite your visitors manually or automatically to chat according to individual criteria.
Languages
A large selection of languages enables the software to be used internationally.
Cockpit
Use our graphical, individually configurable live cockpit with many KPIs and live statistics.
Visitor Monitor
See in real time what is happening on your website.
Operator Monitor
The operator monitor provides a complete overview of your agents live and in real time.
File Transfer
Exchange documents directly while chatting or guide your customers live through any website.
Live Statistics
All data that is collected from your chat is presented in comprehensive and interactive live statistics and charts.
Themable
Customize the design and functionality of your chat to perfectly match your corporate identity.
Settings
Configure your Live Chat individually using hundreds of different settings.
Organizing
Organize your support team by departments, languages, skills and chat quantity.
Browser or Desktop-App
Choose between the fully browser-based version or the Desktop-App for Windows, OS X and Ubuntu Linux with additional comfort functions.
Integration and APIs
Turn your own live chat ideas into reality using various integration methods and interfaces.
Security
To protect your customer data, the software is fully programmed and hosted in Germany in addition to the encrypted communication.
