The Editions
- Basic One
- 0€
A Test Access will be converted to this edition automatically -
1 operator maximum
- Whitelabel version not available
- No product support
- Basic functionality
- For the small home office
- Basic Edition
- 10€
per month and operator, VAT included. - Unlimited number of operators possible
- Whitelabel version not available
- Free product support
- Basic functionality
- For small companies
- Professional Edition
- 20€
per month and operator, VAT included. - Unlimited number of operators possible
- Whitelabel version (50% surcharge)
- Free product support
- Limited functionality
- For all companies
- Business Edition
- 30€
per month and operator, VAT included. - Unlimited number of operators possible
- Whitelabel version (50% surcharge)
- Free product support
- Complete functionality
- For all companies
Pricing FAQs
How can I order yalst?
You can easily order yalst from your Test Access. If you don’t have test access yet, you can use the menu item ”Test Access” above or below to request one. The required data will then be sent to you by email.
What does Whitelabel Version mean?
A Whitelabel Version is a yalst with neutral appearance. This product variant is a version without any visible notes regarding yalst or Visisoft as the software producer. With a Whitelabel Version you can modify the copyright lines yourself.
There are no feature differences between the Standard Version and the Whitelabel Version.
Are there special conditions or pricing for non-commercial use?
No.
That might sound somewhat direct but there are three reasons for this. The first is that we are just like any other business company in depending on the revenue. That allows the further development of the product for the benefit of all our customers. Furthermore the prices of our software are at the low end of the price range for comparable solutions.
But.
The 1st operator of the yalst Basic Edition in the hosted and download version is completely free. This version cannot be ordered directly, because the test access will automatically transfer after the testing period to the Basic Edition with only 1 operator. (Terms and Conditions apply, offer and service may be discontinued)
Can I use one yalst package on multiple domains?
No.
That is not possible because of technical and legal licensing reasons.
From a technical point of view, the visitor monitor will not work correctly when one yalst is integrated across several web sites with different domains. There is no possibility to distinguish which of the web sites the visitors are actually on. Furthermore, the access statistics will be ambiguous and meaningless.
In addition, for legal licensing reasons the use of one yalst package is only allowed on one web site/domain. For every further web site/domain you will have to purchase another yalst package (quantity discounts are possible!).
What are the notice periods?
With quarterly payments the notice period is 4 weeks to the end of the quarter.
With advanced annual payments the notice period is 4 weeks to the end of the pre-paid year. With this option you will be charged for ten months per year with 2 months free of charge.
Are there any other costs that may arise?
We charge for traffic surcharges for larger sites where there are more than 200,000 page impressions per month, in which yalst is integrated. The surcharge for every extra 100,000 page views is 15.00 EUR incl. VAT. and has to be paid per 50,000 increments. Current real time traffic statistics can be found in the Administration area.
In the “Basic One Edition” there are no additional costs for the monitoring capabilities, but this is only applicable for up to 30,000 page impressions per month. They will deactivate automatically when exceeding the limit until the 1st day of the following month.
If you expect significantly more than 200,000 page impression per month, please contact us regarding a dedicated server solution.
What payment methods are available?
You can pay for your yalst by bank transfer, PayPal (credit card required!) or by SEPA Direct Debit Mandate (EU customers only).
Can I host yalst on my own server?
Yes, that is possible.
We also offer a self-hosted version (“download version“) that can be installed on your server and is completely independent from us.
This self-hosted version is, in particular, an alternative solution for medium sized and larger companies which, for privacy reasons, have to have all customer data within their own infrastructure or want to use our software autonomously and independently of us.
Your company should have an experienced IT department, since with every change to the server or a move to another server some changes in the server and the yalst configuration is necessary.
For this version we offer appropriate service and maintenance contracts. This will allow safe and efficient use of the software in the future as well as swift support for any questions or problems.
Please contact us for a corresponding individual offer.
The Editions in Detail
Basic One | Basic Edition | Professional Edition | Business Edition | |
---|---|---|---|---|
0€ | 10€ per month and operator | 20€ per month and operator | 30€ per month and operator | |
Number of Operators | max. 1 | unlimited | unlimited | unlimited |
Version w/o any Visible Notes Regarding the Software Producer (“Whitelabel Version”) | not available | not available | available | available |
Product Support | none | free | free | free |
Completely web-based Operator Console | ||||
Visitor-Initiated Chats | ||||
Alerting for Incoming Chats | ||||
Simultaneous Chats | ||||
Overview over past Chats and Content (“Chat History”) | ||||
Custom Design for the Chat Window | ||||
Themes for all Visitor Windows | ||||
Inactivity Mode for Absentee Operators | ||||
Live Visitor Monitor, Recognize Visitors | ||||
Analyses and Statistics | ||||
Daily and Weekly Statistics via Email | ||||
PopUp, Download and Link Monitor | ||||
Integration in Emails, Auctions and News Feeds | ||||
SSL Support (Chats, Integration, History,…) | ||||
Custom Default Replies (“Phrases”) | ||||
Internal Operator-to-Operator Chat (“Op.-Chat”) | ||||
Individual Settings and Permissions for Operators | ||||
Operator-to-Operator Messages | ||||
Individual Contact Forms, Contact Form Editor | ||||
Desktop Operator Console for Windows, macOS and Ubuntu Linux | ||||
Operator-Initiated Chats (“Active Chat Session”) | ||||
Auto-Invite Visitors | ||||
Custom Pictures for the Invitation Overlay | ||||
Visitor Localization | ||||
Busy Mode During Active Chat Sessions | ||||
File Transfers During Chat Sessions | ||||
Open Web Pages on Visitor’s End (“URL Push”) | ||||
Observation of Form Input (“Form Monitor”) | ||||
E-Mail-, Newsletter- and Advertisement Campaigns | ||||
Interface to Newsletter Systems | ||||
Monitoring of Events (“Conversion Tracking”) | ||||
Marketing Tools (Surveys, Banner Ads, …) | ||||
Individual FAQ Area, FAQ Editor | ||||
Display and Analysis of Visistor’s Company/Organisation, Industry and URL | ||||
Internal Operators for Second-Level Support | ||||
Departments, Hidden Departments, Department Phrases | ||||
Automatic chat distribution with transfer preference | ||||
Queue function for the entire system and departments with transfer preference | ||||
Adjustable Service Hours | ||||
Live operator monitor to control and support operators | ||||
Graphical, individually configurable live cockpit with many KPIs | ||||
Registered Users with Password Secured Area | ||||
Affiliate Program for Registered Users | ||||
Shopping Cart Statistics (Sales Volume, Abandoned Carts, etc.) | ||||
Interface for Integrating External Data into the Chat Start Window | ||||
Interface for connecting a chat bot system |